Privacy Policy

Last updated: 7 July 2026

Roof Repair Wellington ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains what we collect, why, and how we handle it.

Information We Collect

When you submit an enquiry through our website contact or quote forms, we collect the information you provide, which typically includes your name, phone number, email address, suburb and a description of the roofing work you need. We collect this information solely to respond to your enquiry and provide a quote.

How We Use Your Information

We use the information you provide to contact you about your enquiry, prepare and discuss a quote, arrange and carry out roofing work, and keep records of the work we do. We do not sell your personal information, and we do not share it with third parties except where necessary to provide our services or where required by law.

Form Submissions

Our website forms are processed by a third-party form-delivery service (FormSubmit) which forwards your submission to our email inbox. Your information is transmitted to us by email so that we can respond. We recommend you avoid including sensitive personal information in the free-text message field.

Analytics and Cookies

We use Google Analytics to understand how visitors use our website, so we can improve it. Google Analytics uses cookies to collect anonymous, aggregated information such as pages viewed and general location. This data does not personally identify you. You can disable cookies in your browser settings if you prefer.

Data Storage and Security

We take reasonable steps to keep your personal information secure and to protect it from loss, misuse or unauthorised access. We retain enquiry and job records only for as long as necessary for our business and legal purposes.

Your Rights

Under the Privacy Act 2020 you have the right to request access to the personal information we hold about you and to request correction of that information. To make a request, or if you have any privacy concerns, please contact us at info@roofrepairwellington.co.nz or on 022 451 8971.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.